Operational terms

Service Terms

These terms explain the operational basis on which Collectaneum is provided, including availability, third-party infrastructure, storage and user responsibility for important records.

Last updated: 2026

Availability

The Service is provided on an “as available” basis and may occasionally be affected by maintenance or outages.

Cloud infrastructure

Collectaneum relies on third-party providers for hosting, storage, authentication and payment services.

Your own copies

Users remain responsible for maintaining their own copies and backups of important photographs and records.

On this page

1. Operator

Collectaneum is operated by Centrillio Limited, a company registered in England and Wales with company number 12189838.

2. Service Availability

Collectaneum is provided on an “as available” basis.

While we aim to maintain high availability, we do not guarantee uninterrupted access to the service.

Maintenance, infrastructure failures, or third-party outages may occasionally affect availability.

3. Storage and Data Retention

Collectaneum stores user-uploaded photographs and related data using global high-availability third-party cloud infrastructure providers.

While reasonable technical safeguards are implemented to protect stored data, no storage system can guarantee absolute protection against loss, corruption, or service interruption.

Users are responsible for maintaining their own copies and backups of important photographs and records.

Centrillio Limited is not liable for loss of user content resulting from infrastructure failure, service interruption, or user actions.

4. Third-Party Services

Collectaneum relies on third-party infrastructure providers, including but not limited to hosting, storage, authentication, and payment providers.

We are not responsible for outages, failures, or service interruptions caused by these providers.

5. Limitation of Liability

To the maximum extent permitted by law, Centrillio Limited shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.

6. Changes

These terms may be updated periodically. Continued use of the service constitutes acceptance of the revised terms.

Related legal documents

The operational terms work alongside the main agreement